दुकान

Confirm COD orders. Win back abandoned carts.

Cash-on-delivery orders get refused at the door and carts get left at checkout. OutboundOS calls within 60 seconds to confirm the order, fix the address, offer prepaid, or bring the cart back.

TODAY · MITTI NATURALS · JAIPUR
20:12:05Neha AgarwalCOD order · ₹1,249Confirmed · switched to UPI
20:08:41Vikas MeenaAbandoned cart · ₹899Order placed
20:03:19Pooja SainiCOD order · ₹2,150Address landmark added
19:58:44Ravi T.COD order · ₹649Cancelled before shipping
Order data comes from your store. Offers and returns follow your published policy.

Why COD orders and carts go cold

COD refused at the door

Impulse COD orders get refused on delivery, and you pay shipping both ways.

Incomplete addresses

A missing landmark or wrong pincode turns into a failed delivery and an unhappy customer.

Carts left at payment

Shoppers drop off at the payment step and the reminder email sits unread.

SAMPLE CALL SCRIPT · HINGLISH

Polite, quick confirmations — in Hinglish.

GOAL · Confirm the order
“Namaste Neha ji, Mitti Naturals se bol rahi hoon. Aapne abhi ₹1,249 ka COD order kiya hai — bas confirm karna tha, ek minute?”
Calls within 60 seconds of the order, while the customer still remembers buying.
Order confirmation checks
  1. 01Order intent confirmed25
  2. 02Address complete with landmark20
  3. 03Pincode serviceable10
  4. 04Prepaid switch accepted15
  5. 05Preferred delivery time10
  6. 06Return question answered10
  7. 07WhatsApp updates opt-in10

Weights add up to a 0–100 score. Edit them anytime.

LEAD SOURCES

Every order. One confirmation queue.

COD orders, abandoned checkouts and ad enquiries are de-duplicated and called in order, inside your calling hours.

Store COD ordersOrder webhook
Abandoned checkoutsCheckout webhook
Marketplace ordersOrder export
Meta & Instagram adsLead forms
WhatsApp catalogueNew conversations
Google lead adsSearch & YouTube forms
Influencer campaignsCSV upload
Repeat-buyer listsCSV upload

Fewer refusals. More prepaid orders.

20-minute demo. We’ll call one of your real enquiries, live.

Book a D2C demoSee pricing

Explore other industries